http://alistapart.com/articles/educatingstakeholders
Although aimed at web designers, there are some very useful lessons in here for anyone considering [re]building a website in the current legislative climate.
Our goal must be to equip decision-makers with the knowledge they need to make sensible and informed choices about development.
The purpose of this article is to show you how to do this by means of a simple process of stakeholder education. This will enable you to explain the main factors that shape web deliberations and help “set the scene” for future decision making.
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